Whitepapers

EXPLORING THE EXPERIENTIAL

7 Keys to Creating the Best Online Customer Experience Possible

Customer experience defines the competitive advantage even more than price does these days. As the number of online vendor and retailer options grows - all available at the click of a button - customer expectations have skyrocketed. Get the 7 essential keys you need to create web experiences that amaze your customers and exceed their demands.

In this white paper you learn how to create engaging and relevant online experiences that convert and retain customers. We delve deep into the world of customer experiences for both B2B and B2C ecommerce and outline what customers expect when they make purchases, review products, and receive support – both before and after the sale.

This helpful guide explains several proven strategies for your e-business to improve relationships with your customers and grow your business.

Povezani članci

The State of PIM 2020

The State of PIM 2020

Discover which PIM market trends for 2020 – including key considerations for choosing the best PIM solution to support your business.

Predictions 2021

Predictions 2021

Get the top 2021 trends within Product Information Management, Digital Marketing, Ecommerce and Content Management.

PIM ecommerce success

PIM ecommerce success

Learn how PIM can help grow and optimize your ecommerce – including key considerations for choosing the right PIM solution to support your business.

Multi Channel Publishing

Multi Channel Publishing

Online business is a numbers game. Each consumer is only going to buy from one shop out of thousands, meaning that only one company will benefit from that specific order.

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