LS Retail is the leading provider of end-to-end solutions for the Retail and Hospitality industry based on Microsoft Dynamics technology.
LS Retail is built on Microsoft Dynamics NAV;therefore, the POS, back office and head office all use the same application. This makes it possible to track individual transactions from the POS to the General Ledger, which maximizes your business value.

The LS Retail solution has been translated into 33 languages (including Croatian, Slovenian and Serbian) and is distributed through a global partner network of more than 120 certified partners in over 60 countries. With over 2.000 companies and 39.000 stores and over 80.000 POS terminals, LS Retail is the global leader in retail solutions for Microsoft Dynamics.

LS Retail is sold and supported by more than 120 certified partners in over 60 countries, which makes it possible to deploy LS Retail on a worldwide scale.

LS Retail

LS Retail is the leading provider of end-to-end solutions for the Retail industry based on Microsoft Dynamics technology

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LS Hospitality

This fully integrated solution delivers the breadth and depth of functionality demanded by large and small retailers, without the need to build, manage and maintain multiple applications and inconsistent interfaces

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LS Forecourt

LS Forecourt is built on Microsoft Dynamics NAV, therefore, the POS, back office and head office all use the same application

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LS Retail

This fully integrated solution delivers the breadth and depth of functionality demanded by large and small retailers, without the need to build, manage and maintain multiple applications and inconsistent interfaces. Its unique use of a single application to cover store to headquarters; the Point of Sale (POS) terminals, store systems, inventory, merchandising and all the back office functions required at head office, sets LS Retail apart from all other solutions in the market.

The Complete Business Management Retail Solution
• Raise productivity – for healthy margins and a strong bottom line
• Easily produce visuals, tables, reports – for optimizing your business plan
• Make your processes transparent and efficient – for customer satisfaction and
easy-to-measure business performance
• Grow your business – quickly adapt to changes in your organization and environment
while the cost of ownership stays low

Retail for you

Allows Business Insight using BI functionality which allows retailers to use any data asset,
transform it into actionable information, and deliver it in Microsoft standard tools like Office and Outlook.
Ls Retal improves Merchandising Decisions about merchandising and replenishment capabilities to support retail managers in the efficient management of their end-to-end operation from headquarters to store
Customer can Scale his business, control and maintain data common to all stores, including item, customer and vendor management as well as special orders and loyalty programs.
It has single retail solution architecture – critical retail functions are available at store level, head office or both. Information gathered from stores is communicated and consolidated back to head office for reconciliation before posting to General Ledger. Information and programs generated from head office are pushed to stores for updates and execution.

HEAD OFFICE

  • Product Lifecycle Management
  • Manual and Automated Item Maintenance
  • Dynamic Hierarchy, Attributes and Other Grouping of Product
  • Price, Offer, Coupon and Campaign Management
  • Automatic Replenishment
  • Replenishment by Allocation
  • Serial / Lot Number Support
  • Member Management - Loyalty Program
  • Vendor Performance
  • Sales Reporting and Analyzing
  • Sales Commission
  • Loss Prevention

BACK OFFICE

  • Dashboard for Store Operations
  • POS Management
  • Cash Management
  • Stock Counting and Adjustments by Simple Worksheets
  • Store Replenishment by Stock Request, Purchase and Transfer Orders
  • Sales History
  • Simple End of Day Statements
  • Receiving and Picking Goods
  • Flexible Architecture
  • Serial / Lot Number Support
  • Gift Registration

MOBILE DEVICE

  • Mobile POS
  • Receiving / Picking
  • Stock Counting
  • Stock Changes
  • Label Ordering
  • Stock Counting and Adjustment

STORE FRONT OFFICE (POS)

  • Fast Checkout
  • Simple Operation
  • Multiple Interfaces
  • Broad POS Hardware Support
  • Item Cross Selling
  • Item Finder
  • Member Management - Loyalty Program
  • Serial / Lot Number Support
  • Multiple Payments
  • Special Orders Entry at POS
  • Item Configurator
  • Operate Locally – Configure Centrally

APPAREL & FASHION

  • Allocation Plans
  • Replenishment Tools
  • Lifecycle Management – Seasonality
  • Speedy Creation of Products
  • Member Management - Loyalty Program
  • Targeted Tactical Promotions
  • Grading of Stores
  • Distribution Engine
  • Store Capacity, Stock Coverage
  • POS Dynamic Interface
  • Simple Processes at the POS
  • Sales Commission
  • Allocation Plan

FURNITURE

  • Item Configurator
  • Special Orders
  • Make to Order/Tailor Made
  • Pre-Payments
  • Catalogue Sales
  • Campaign and Offer Management
  • Non Stock Items
  • Replenishment-Automatic and Allocation
  • Drop Shipment from Vendor
  • Pickup and Delivery to Customer
  • POS Dynamic Interface
  • Simple Processes at the POS
  • Sales Commission
  • Allocation Plan

ELECTRONIC/TECHNICAL

  • Dynamic Merchandise / Item Hierarchy Level
  • Open-to-Buy
  • Special Orders
  • Serial No. Tracking
  • Campaign and Offer Management
  • Member Management - Loyalty Schemes
  • Advanced POS Functionality
  • Item Cross Selling
  • Item Configuration
  • Item Finder
  • POS Dynamic Interface
  • Simple Processes at the POS
  • Sales Commission
  • Allocation Plan

FOOD & GROCERY

  • Fast Checkout
  • Customer Loyalty Program Accessible from POS
  • Sales History & Drill-down
  • Vendor Performance
  • Campaign Management
  • Promotions, Discounts
  • Mix and Match
  • Offers, Coupons
  • Simple Receiving Process (Mobile devices)
  • Shrinkage Management
  • POS Dynamic Interface
  • Simple Processes at the POS
  • Sales Commission
  • Allocation Plan<
  • LS Hospitality

    LS Hospitality is an integrated, multilingual POS and back-office solution for hospitality organizations worldwide. Guest will be pleased because LS Hospitality provides management and employees with the necessary tools to keep the customers satisfied, thereby ensuring repeat business. With increased flexibility, speed of service and improved access to vital information, LS Hospitality streamlines operations and reduces cost.
    • Restaurant fine dining with takeaway
    • Casual dining such as pubs, bars, cafes and drive-thru
    • Delivery and takeout with online and offline Call Center
    • Catering and cafeterias

    LS Hospitality: Features

    Casual Dining

    For casual dining, LS Hospitality offers further functionality designed to help manage cafés, pubs, bars, fast food restaurants and drive-thru. Meal Deals and Offers With LS Hospitality, you can set up meal deals where you sell a selection
    of items at a special price by pressing a button, for example a hamburger and fries offer with a choice of beverages. Such deals can be valid for specific restaurants only, for a certain period of the day, or for takeaway only, and so on.
    The meal deal can consist of mandatory items together with one or more deal modifiers that represent a selection of items that the customer can select from within the deal. Picking certain items can add to or lower the price of the deal. Thus, you can for example set up a coffee and cake deal where the customer pays 2,50 for a coffee and croissant but 0,30 more for a coffee and a pecan pie. You can also set up deals where the selected items can be changed to a different size by pressing a button.
    Further offers can be set up, such as:
    • Promotions
    • Mix and Match
    • Multibuy
    • Customer item discounts

    Adding Toppings

    You can create lists of toppings for your recipes by using item modifiers in LS Hospitality. The item modifier window can pop up immediately when an item is selected. You can use it if the selected recipe is just a base and always requires added items. You can also let the item modifier window pop up only on request.

    Restaurant

    It is vital for fine dining establishments to deliver outstanding and memorable service to their customers. The order process can be quite complex while keeping track of orders per guest and catering towards special customer needs. LS Hospitality includes extensive functionality to manage restaurant fine dining in effective yet simple ways. POS menus give you great flexibility and control of the look and feel of your POS, enabling you to achieve the most logical and easy-to-learn interface
    possible, cutting down on training hours and time per transaction.

    LS Hospitality: Features

    Transferring

    It is easy to transfer orders or parts of orders between tables or restaurant sections. You can even transfer an order to another restaurant. Two sections within the same restaurant (for example the bar and the dining section) can share the same dining tables. The same dining table can therefore contain orders from both the bar and the dining section.

    Splitting the Bill

    Splitting the bill by quantity or amount is fast, flexible and accurate. The Split Bill window allows all kinds of splitting between the guests on the table, receipt printing and payment per guest. You can design the Split Bill window according to your needs.

    Graphic Table Management

    LS Hospitality Graphic Table Management gives you the means to create a graphical view of your restaurant area on the POS:
    • Each dining table is a sizable unit you can drag and drop, rotate and join to other tables.
    • As background, you can have a graphical image showing the entrance, the kitchen and so on.
    • You can divide the tables between two or more screens.
    • Each table can have a graphical image on the POS
    • After moving and joining tables you move tables back to where they belong.
    • You can design more than one dining table layouts for the restaurant area and for instance have a different layout for the weekend.
    • Each dining table is displayed with customized coloring and shows:
    - whether the table is occupied, locked, or temporarily unavailable
    - whether the preparation of the order has started or the order is ready
    - how many guests are seated at the table
    - an alert if guests have not been served within a set time
    - which waiter is serving the table

    Wireless at the Table

    For large dining sections and outdoor cafés, the use of handhelds can speed up and improve service greatly. LS Hospitality supports the use of handheld devices for taking orders and even finalizing a sale at the table.

    There are two options for handheld integration:

    Drive-thru

    For a drive-thru restaurant, simplicity and speed are the key factors.
    Here you can set up your Hospitality LS POS in such a way that:
    • The order taker takes an order in the POS sales window and confirms it, thereby sending it to the preparation area. The
    window is then immediately ready for a new order.
    • The cashier finalizes orders within the POS sales window in the correct order by pressing the next-in-queue button in-between orders. If only one staff member is taking orders and finalizing them, this can take place in the same POS sales window.

    Tender and Staff Operations for Greater Speed

    • Fast cashier switching, either using swipe cards or on-screen buttons
    • Fast cash entries
    • Tender buttons with fixed amounts
    • Enforced immediate sales closure
    • Subset of POS functionality supported
    • Works semi-online, allo

    Catering and Cafeterias

    With LS Hospitality you can manage a catering business or cafeterias by creating and maintaining recipes and planning meals.

    LS Hospitality: Features

    Meal Planning

    When you plan meals, you create menus that are a collection of dishes and are valid on certain days.
    For each menu you create day plans in specific restaurants where you assign the actual recipes or items to the menu, set the dish prices and plan how many portions you are going to make. The menus are then updated on the POS. To order the ingredients you need for preparing a menu, you create requisition worksheets for the day plan. You can also create requisition worksheets based on weekly plans.
    The Weekly Menu Planner shows the day plan menus for the selected menu and restaurant for one week at a time. Here you can:
    • Get an overview of the dishes planned
    • Create day plans and design your weekly menus
    • Copy the menus set for a day to other days or periods
    • Print day plan menus showing the recipes behind the dishes for the day, with quantities updated to make up the number of portions planned
    • Print customer menus with the descriptions of the dishes for the day (they can be multilingual, grouped by submenus and
    showing nutritional information)
    • Produce recipes for the day or week
    • Create requisition for the day or week

    The Weekly Sales Overview shows the number of portions made versus portions sold and shows the cost and profit figures of day plans, giving you the means to better plan your menus ahead.

    Pricing

    Menu dishes can have a recommended price.
    When you select an item or recipe as a menu dish you can choose between the regular item/recipe price and the recommended price. The recommended price becomes the menu-specific price (that is, the price of the item sold from the
    lunch menu, the dinner menu and similar). You can automatically change the pricing for a menu from a specific date.

    LS Hospitality kitchen printing

    LS Hospitality kitchen printing routines make sure that customer orders get transferred automatically to the appropriate places or stations within the restaurant to be prepared in the correct order. You can control on which printer stations each item gets printed or on which monitors the item is displayed. You can base your setup on restaurants, order types, all items, items in a product group or a special group, or individual items.
    There are three options for printing stations:
    • OPOS printers
    • Windows printers
    • Kitchen monitors
    With OPOS and Windows printers you manage the food preparation with printed slips.
    With kitchen monitors you have a live list of the orders waiting to be produced, showing automatically additions and changes to orders. The kitchen monitor has four functions, Start, End, Delete (voided order) and Show large window. Using kitchen monitors means that the system can display the status of orders on the POS menu.

    LS Forecourt

    LS Forecourt is built on Microsoft Dynamics NAV; therefore, the POS, back office and head office all use the same application. This makes it possible to track individual transactions from the POS to the General Ledger, which maximizes your business value. This also means that users have access to other parts of the Microsoft Dynamics NAV application, such as Finance, Sales and Marketing, Warehousing
    and Service. Because of the integration between LS Forecourt and LS Retail and Microsoft Dynamics NAV, users need only become familiar with one interface and the same logic applies to usage at all levels.

    Manage pricings from Head Office

    LS Forecourt offers wide variety of pricing structures. Service stations can be grouped together, for example geographically, and managed from Head Office. Stations can have different prices at a different times of the day. Price changes can be scheduled ahead in time and could therefore take place while the station is unattended in the middle of the night or at any given time. Grades can also have a different price for different service levels (Full service/Self service).

    Forecourt Controller Integration

    LS Forecourt has already been integrated with Dresser Wayne Fusion and Gilbarco Veeder-Root DOMS forecourt controllers. LS Forecourt has full control of pump operations – authorize, pause, stop, lock, unlock and for emergency stop/release for all pumps. LS Forecourt supports automatic reading of tank gauge information and deliveries. Automatic readings of pump volumes and pump amounts are supported too. This automation enables fast end-of-shift processing.

    Wet Stock Inventory Management

    LS Retail fully supports Purchase Orders and Transfer Orders for wet stock items (grades). Wet stock can be automatically replenished based on sales history or stock levels. Orders can be matched to deliveries at Head Office or Back Office.

    Manual Operation Support

    LS Forecourt enables manual entering of data that is not automated. Tank dip readings and delivery notes can be entered manually as can pump volumes.

    Shift Management

    The calendar day can be split into one or more shifts. Transactions can then be summarized and processed into statements for each shift. When transactions are ready, end of shift reports can be processed showing differences between sales reported by POS, Tanks and Pumps by volume or amounts.

    Alerts and Reporting

    Errors and alerts from Forecourt devices, POS and Back Office are collected to a single location accessible for further examination by the management through exception reports. LS Retail NAV has a wide variety of reporting options; by shift, day, month, year, fuel, non-fuel and many more.

    HEAD OFFICE

    • Product Lifecycle Management
    • Manual and Automated Item Maintenance
    • Dynamic Hierarchy, Attributes and Other Grouping of Product
    • Price, Offer, Coupon and Campaign Management
    • Fuel Price Management for Forecourts
    • Fuel Mixture from Different Tanks
    • Replenishment by Allocation
    • Loyalty Program
    • Vendor Performance
    • Sales Reporting and Analyzing

    STORE BACK OFFICE

    • Dashboard for Store Operations
    • End-of-Shift Management
    • POS Management
    • Cash Management
    • Stock Counting and Adjustments by Simple Worksheets
    • Store Replenishment by Stock Request
    • Purchase and Transfer Orders
    • Sales History
    • Simple End of Day Statements
    -Receiving and Picking Goods
    • Flexible Architecture
    • Serial / Lot Number Support
    • Gift Registration
    • Unlock Fuel Transaction
    • Manage Forecourt Warning
    • Manage Forecourt Deliveries
    • Manual Entry of Dip Readings

    MOBILE DEVICE

    • Mobile POS
    • Receiving / Picking
    • Stock Counting
    • Stock Changes
    • Stock Counting and Adjustments

    STORE FRONT OFFICE (POS)

    • Full Control of Pump Operations
    • Emergency Stop/Release for All Pumps
    • Authorized Pump Verification
    • Fast Check Out
    • Multiple Interfaces
    • Broad POS Hardware Support
    • Item Cross Selling
    • Item Finder
    • Loyalty Program
    • Serial / Lot Number Support
    • Multiple Payments
    • Operate Locally – Configure Centrally

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