CFMD Localisation

Solution Support
DignetSoftware provides support for Microsoft Dynamics NAV 2016 (Version 9.0.45480.0), as well as all the newer updates of that solution version.

Software Escrow
DignetSoftware clients/users are assured by Software Escrow

DignetSoftware Escrow
Escrow by HanseEscrow Management GmbH, Contract number: CMD 160417, Beginning on: June 6th, 2016.

SERVICE LEVEL AGREEMENT

Support Knowledge Database/FAQ


1. Which countries are covered by DignetSoftware localization?
DignetSoftware provides support for local regulations of Croatia, Slovenia, Serbia.

2. What is DSL1?
The DSL1.00 is solution from company DignetSoftware and purpose of solution is to enable MS Dynamics to work according to the low and regulation in Croatia, Serbia and Slovenia. DSL1.00 provide local language and VAT regulation and reports needed by government. Target users are all users which use MS Dynamics Nav.
It uses standard data model used by MS Dynamics Nav expanded for reports, and XML ports required by government. In document List of new and changed objects of Dignet-localization there is a detail list of modified and new objects and field solution is using.
Solution is not using any API, web service, and other external components.

3. How long is the support lifecycle?
DignetSoftware provides support for Microsoft Dynamics NAV 2016 (Version 9.0.45480.0), as well as all the newer updates of that solution version.
For more information, you can refer to the Support Lifecycle section.

4. Where can I get materials, instructions?
Dignetsoftware provides learning materials and instructions for using our solutions, which are available for our users upon request.

Croatia
E-mail: info@dignet.hr
Website: www.dignet.hr
Br. telefona: +385 1 6462 165

Bosnia and Herzegovina
E-mail: info@dignet.ba
Website: www.dignet.ba
Br. telefona: +387 51 492 545; Fax: +387 51 492 546